This book offers a complete roadmap to conducting and executing Lean Six Sigma and Design for Six Sigma (DFSS) projects in a service and transaction environments that are conducive for simulation modeling, including mapped tools, deliverables and methods. Readers discover how Simulation-based Six Sigma methodology reduces projects cycle time, cost and effort from conception to validation. Most importantly, the Simulation-based Six Sigma design identifies customer and business requirements, conceptualizes several solutions, selects a vulnerability-free solution, optimizes that solution and then validates and verifies the optimum solution leading to breakthrough performance.
All the guidance needed to take advantage of the many tools in Simulation-based Six Sigma and simulation-based DFSS is clearly set forth. The implementation, theoretical, and practical aspects of Six Sigma and DFSS and their associated toolboxes and methods are all set forth in detail, including:
This book is ideal as a reference for corporate executives, quality control mangers, service industry practioners including manufacturing, Six Sigma belts and champions who want to streamline processes, minimize risk, and maximize benefits. It serves as a complete training manual for Six Sigma and DFSS in a simulation environment. With its many case examples, it is also a superior textbook for graduate students in management, operations, industrial engineering and quality assurance.
Dr. Basem Haik is the CEO and President of Six Sigma Professionals, Inc. in Canton, Michigan, USA, and an author of many books on the subject of Design For Six Sigma (Design For Six Sigma: A Roadmap For Product Development by McGraw Hill Inc.; Axiomatic Quality by John Wiley & Sons; Service Design For Six Sigma: A Roadmap for Excellence by John Wiley & Sons, etc.) in addition to over 30 technical papers. Dr. El-Haik holds a Ph.D. degree in Industrial Engineering from Wayne State University and a Doctorate of Engineering in Manufacturing from University of Michigan-Ann Arbor. Dr. El-Haik is a well know figure in the DFSS domain and a speaker on the subject in many technical conferences. His wealth encompasses 15 years in Six Sigma, DFSS, Lean Manufacturing, Robustness and Reliability Engineering arenas. Dr. El-Haik led several DFSS deployments initiatives at Ford Motor Company and Textron Inc. developing win-win partnerships across the entire product value chain, basically, serving as a ?change agent?. Through his career Dr. El-Haik trained, certified, coached and mentored over 400 belts (Green Belts, Black belts and Master Black Belts) in DFSS and Six Sigma in both tracks: product and service (transactional).